Effective Date: September 20, 2024

Introduction

At The Car Spa, accessible from [https://thecarspa.co.in](https://thecarspa.co.in), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile app and website.

By using our app or website, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We may collect and process the following types of personal information:

– Personal Information: Name, phone number, email address, and vehicle information when you register or book services.

– Usage Data: Information such as your device’s IP address, browser type, and app usage statistics.

– Location Information: If you allow, we may access your device’s precise location to provide relevant services.

– Cookies and Tracking Technologies: We use cookies to improve user experience.

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2. How We Use Your Information

We use your information to:

– Provide, maintain, and improve our services.

– Process payments and bookings.

– Communicate with you regarding services, promotions, and updates.

– Analyze app usage to improve user experience and functionality.

– Prevent fraudulent activities.

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3. Sharing of Information

We may share your information with:

– Service Providers: Third-party vendors who assist in providing our services (e.g., payment processing).

– Legal Authorities: If required by law, we may share data to comply with legal obligations or protect our rights.

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4. Security of Your Information

We implement industry-standard security measures to protect your data. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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5. Your Rights

You have the right to:

– Access, update, or delete your personal information.

– Withdraw your consent for data collection and processing.

– Opt-out of marketing communications.

To exercise these rights, contact us at:

Email: info@thecarspa.co.in 

Phone:+91 9604188888 

Pune Office Address:Survey No. 25/7, Royal Heritage Mall, Basement 3 office, Mohammed Wadi Road, Taluka Hawali, Pune 411060 

Mumbai Office Address: C/21 Navyug Niwas 167, Lemington Road, Near Kumkum Hotel & Canara Bank, Grant Road, Mumbai 400007

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6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe your child has provided personal information, please contact us immediately.

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7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this page frequently to stay informed about our practices.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

**Email:** info@thecarspa.co.in 

**Phone:** +91 9604188888 

**Pune Office Address:** Survey No. 25/7, Royal Heritage Mall, Basement 3 office, Mohammed Wadi Road, Taluka Hawali, Pune 411060 

**Mumbai Office Address:** C/21 Navyug Niwas 167, Lemington Road, Near Kumkum Hotel & Canara Bank, Grant Road, Mumbai 400007